Knowledge Center /

Work Before the Work

Expectations Agreement Worksheet

Pre Phase

Microsystem Improvement Process (MIP) Spiral
5Ps Wall Model
Meeting Agenda Template
Meeting Agenda Example
Meeting Role Cards
The PACE of Clinical Microsystem Development and Improvement

Assess Phase

PDSA/SDSA Worksheet
Observation Worksheet
External Mapping Template
Relational Coordination and Relationship Mapping Worksheet
M3 Framework
Exploring Generative Relationships: STAR
Generative STAR Worksheet
Value Stream Map
Global Aim Worksheet
Action Plan Template
Gantt Chart Template
Nolan Change Concepts
5S: Sort, Straighten, Shine, Standardize, Sustain
Playbook Worksheet

Transition Phase

Individual Meeting Skills Checklist
Group Meeting Skills Checklist