About Us /
Our Partners

The Microsystem Academy has fostered important strategic relationships through our dedication and commitment to the improvement of health care quality, safety, and value. These generative relationships are critical to our mission of shared knowledge, tools, and resources to support the cultivation of improvement capability across the globe to result in better quality, safety and value in health care systems.

The Microsystem Academy
Marjor Godfrey2014 180x225

Durham, New Hampshire
Key Contact: Marjorie Godfrey
Co-Director and Founder

The Microsystem Academy partners with complex health and social systems to help populations live a good life in a good place.

Sheffield Microsystem Coaching Academy
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Sheffield, England
Key Contact: Steve Harrison
Head of Quality Improvement and Senior Microsystem Improvement Coach

Website: http://www.sheffieldmca.org.uk

The Sheffield Microsystem Coaching Academy (MCA) is the result of a pioneering collaboration between The Microsystem Academy and Sheffield Teaching Hospitals UK to establish Dartmouth's first Coaching Academy outside the USA. Initially funded by The Health Foundation, the MCA adapts and disseminates the art and science of improvement including the team coaching model.

The Sheffield MCA strives to improve quality, safety and value within the Sheffield health care system through coaching interdisciplinary professional groups to be able to provide exceptional care and continuously improve efficiency and effectiveness.

Jönköping Academy for Improvement of Health and Welfare

Jönköping, Sweden
Key Contact: Johanna Grek


Website: www.jonkopingacademy.se

Jönköping Academy and the Insitute for Excellence in Health and Social Systems (IEHSS) share a unique, long-standing relationship and collaboration on research and education in the health and social care sectors. Jönköping Academy offers a Master's degree program, which was developed based on Microsystem Academy programs in the improvement of care.

Jönköping Academy functions as a national and international forum for research and education in improvement knowledge and leadership within healthcare and social care.

Cystic Fibrosis Foundation, USA
03 photo Marshall Bruce

Bethesda, Maryland
Key Contact: Bruce Marshall, MD
Senior Vice President of Clinical Affairs and Chief Medical Director

Website: https://www.cff.org

The Cystic Fibrosis Foundation and The Microsystem Academy have a long-standing partnership (over two decades) focused on cultivating the improvement capability of frontline staff and leadership development at Cystic Fibrosis centers across the U.S. This collaboration continues to achieve more efficient and effective care systems for people with Cystic Fibrosis and their families.

Nilsson Anette photo

Jönköping, Sweden
Key Contact: Anette Nilsson

Website: http://plus.rjl.se/qulturum

Qulturum is the improvement unit at Region Jönköping County, responsible for the healthcare services in Jönköping county, located in the south of Sweden. Qulturum is a center for development of improvement knowledge and innovation in healthcare based in Jönköping, Sweden.

Relational Coordination Collaborative
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Waltham, Massachusetts
Key Contact: Jody Hoffer Gittell
Executive Director

Website: relationalcoordination.org

Relational coordination is based on the research of Jody Hoffer Gittell at Brandeis University which is focused on facilitation of “work across boundaries through relationships of shared goals, shared knowledge and mutual respect by frequent, timely, accurate and problem-solving communication.” Application of relational coordination principles and techniques to frontline interdisciplinary teams at the clinical microsystem level, within and between teams, as well as across patient pathways and service lines, works to strengthen the communications, connections, and ways in which care is provided.

The Microsystem Academy has embedded relational coordination in the “patterns” of the 5Ps of assessing micro/meso/macrosystems. Patterns include the socio-cultural behaviors, communication and relationships of the members and outcome trends.

Jönköping University
Sofi Fristedt

Jönköping, Sweden
Key Contact: Sofi Fristedt

Website: https://ju.se/en

Jönköping University is a young professional-oriented university characterised by a high degree of internationalization, an entrepreneurial spirit and extensive collaboration with surrounding society. It is one of three Swedish private, non-profit institutions of higher education with the right to award doctorates.

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