Research has shown that team coaches are essential in supporting busy frontline teams to provide care and services and continuously improve their processes and systems. COVID has further reinforced the role of the team coach to offer encouragement, praise, reframing, reminders, and celebrations of efforts to improve healthcare outcomes. Team coaching has always emphasized the “humanistic” side of improvement while implementing and testing technical change. Now more than ever, the “humanistic” side of improvement, including promoting resilience and wellbeing in individuals, teams, leadership and organizations, is essential to support post-COVID burnout, poor morale, mental health challenges and compassion fatigue.
Anyone who wants to work on their own wellbeing at work or support their team or organization's resilience and wellbeing.
Participants who complete the program receive a certificate and a digital badge.
Participants are expected to have access to a personal computer, updated software, and reliable internet access. Online learning sessions are conducted via ZOOM, and participants are strongly encouraged to use a web camera during all online learning sessions. Participants will have access to course materials and upload assignments via a learning management platform such as Canvas.
“To succeed in a work environment of rapid change requires workers to be mentally and physically prepared, adaptable, and resilient—in a word, healthy.”
Dates to be announced