COMING SEPTEMBER 2024
Quality by Design, Second Edition
The new edition of the bestselling text on quality improvement in health care, providing powerful theoretical frameworks and principles, valuable tools and techniques, and a proven action-learning program. Additionally, Part 2 of the first edition is now available to download free.
Learn More and Download Part 2The tools described are simple to use, and the concepts are clearly stated for anyone not familiar with microsystem theory and background.
The Institute for Excellence in Health and Social Systems (IEHSS) is excited to announce its transition to The Microsystem Academy
This rebranding, effective July 5, 2024, reflects our deep-rooted commitment to clinical microsystems research, which has been a cornerstone of our work since its inception. The transition includes no longer being affiliated with The University of New Hampshire.
Microsystem Fundamentals
If you're just getting started in learning about microsystems, review our listing of videos, books and publications to help you get started.
- Want to see a high-performing interprofessional microsystem in action? Contact clinicalmicrosystem@gmail.com.
Become a Team Coach
Become a team coach for your personal professional development or to create a team coaching group at your organization. Especially during times of challenge, like the COVID-19 pandemic, voices from the field say that those who use a coaching style are most successful at leading teams.
- Fall 2024 Program begins in September 2024
- Spring 2025 Program begins in January 2025
- Fall 2025 Program begins in September 2025
Improve your or your team's communication and relationship skills
Team Communication and Relationships Program
- Fall 2024 Program begins in August 2024
Relational Dimensions of Improvement and Change
- Fall 2024 Program begins in September 2024
Additional Progams
An Emerging Nursing Model: The Virtual Nurse
- Term 1 2025 begins in August 2024
- Term 2 2025 begins in October 2024
- Term 4 2025 begins in March 2025
- Term 5 2025 begins in May 2025
Resilience and Wellbeing Program
- Spring 2025 Program begins in January 2025
Leadership of Improvement Program
- TBD
Need guidance and direction?
No goal is too big or too small. We work with organizations on improvement initiatives, organizational transformation, and bringing new multidisciplinary teams together, always adapting to your context. Schedule a one-hour complimentary exploratory conversation.
Learn More“Eighty percent of staff at the front lines of care reported what they needed help with the most during the improvement process was communication and relationship skills, not the technical knowledge of improvement.”
— Marjorie M. Godfrey, 2013
© 2024 Godfrey Group, LLC
Video credit: William Daugherty http://drone-artist.com