Now Available!
Quality by Design, Second Edition
The new edition of the bestselling text on quality improvement in health care, provides powerful theoretical frameworks and principles, valuable tools and techniques, international case studies, a proven action-learning program and the new Accelerating Improvement in Clinical Mesosystems Action Guide. Additionally, Quality by Design, First Edition is now available to download free.
Learn More and Download Part 2The microsystem approach has gained traction internationally, with healthcare organizations and universities in various countries successfully adapting and implementing the approach in specific healthcare cultural and contextual nuances. Real-world case studies showcase the microsystem approach’s success across diverse healthcare settings.
The Microsystem Academy
The Microsystem Academy reflects our deep-rooted commitment to clinical microsystems research, which has been a cornerstone of our work since its inception. New case studies, worksheets and collaborative curriculum targeting mesosystem improvement are now available in the new Quality by Design, 2nd Edition. A continued focus on leading quality improvement includes a new leadership program emphasizing 5 key leadership behaviors to develop as a high performing leader.
View Our Programs
Microsystem Fundamentals
If you're just getting started in learning about microsystems, review our listing of videos, books and publications to help you get started.
- Want to visit a high-performing interprofessional microsystem/mesosystem in action? Inquire at clinicalmicrosystem@gmail.com.
Become a Team Coach
Become a team coach for your personal professional development or to create a team coaching group at your organization. Especially during times of challenge, like the COVID-19 pandemic, voices from the field say that those who use a coaching style are most successful at leading teams.
- Fall 2025 Program begins in July 2025
- Spring 2026 Program begins in January 2026
- Fall 2026 Program begins in August 2026
Improve your or your team's communication and relationship skills
Team Communication and Relationships Program
- Fall 2024 Program begins in August 2024
Relational Dimensions of Improvement and Change
- Fall 2024 Program begins in September 2024
Additional Programs
An Emerging Nursing Model: The Virtual Nurse
- May 2025
Resilience and Wellbeing Program
- Spring 2025 Program begins in January 2025
Leading Improvement Program
- Spring 2025 Program begins February 2025
Need guidance and direction?
No goal is too big or too small. We work with organizations on improvement initiatives, organizational transformation, and bringing new multidisciplinary teams together, always adapting to your context. Schedule a one-hour complimentary exploratory conversation.
Learn More“Eighty percent of staff at the front lines of care reported what they needed help with the most during the improvement process was communication and relationship skills, not the technical knowledge of improvement.”
— Marjorie M. Godfrey, 2013
© 2025 Godfrey Group, LLC
Video credit: William Daugherty http://drone-artist.com