About /

Tony Suchman

Tony Suchman, MD, MA

Clinical Professor of Medicine at the University of Rochester and Visiting Research Scholar at Brandeis University

Tony Suchman is a primary care internist, Clinical Professor of Medicine at the University of Rochester and an organizational change consultant with a special emphasis on system integration and transformation. He earned BA and MD degrees at Cornell University and completed a residency in Internal Medicine and fellowships in health services research and Behavioral and Psychosocial Medicine at the University of Rochester. For 16 years he worked on the medical school faculty in Rochester studying and teaching patient-clinician relationships, and became a leading proponent of a clinical philosophy called Relationship Centered Care.

Tony then became interested in the effect of organizational culture on clinical care and medical education. He worked for 5 years as a senior executive in integrated delivery systems and earned an MA in Organizational Change at the University of Hertfordshire (UK). In 2000, he founded a consulting group, Relationship Centered Health Care that works with leaders, staff, customers and board members of health care organizations worldwide to advance the practice of Relationship-Centered Administration. Tony has pioneered interventional applications of Relational Coordination and is currently exploring RC-based approaches to fostering diversity, equity and inclusion in the workplace.

His most recent book, co-authored with David Sluyter and Penny Williamson, is Leading Change in Healthcare: Transforming organizations using complexity, positive psychology and Relationship-centered Care.