Tony Suchman is a retired general internist, health services researcher, educator and organizational change consultant. He is a Clinical Professor of Medicine at the University of Rochester and a Visiting Research Scholar at Brandeis University. He earned BA and MD degrees at Cornell University and completed a residency in Internal Medicine and fellowships in health services research and Behavioral and Psychosocial Medicine at the University of Rochester. For 16 years he worked on the medical school faculty in Rochester studying and teaching patient-clinician relationships, becoming a leading proponent of Relationship Centered Care. Tony then became interested in the effect of organizational culture on clinical care and medical education. He worked for 5 years as a senior executive in integrated delivery systems and earned an MA in Organizational Change at the University of Hertfordshire (UK).
In 2000, he founded the consulting group Relationship Centered Health Care to advance the practice of Relationship-Centered Administration. Tony pioneered interventional applications of Relational Coordination and is currently exploring RC-based approaches to fostering diversity, equity and inclusion. He has published more than 90 articles and book chapters and two books, most recently Leading Change in Healthcare, co-authored with David Sluyter and Penny Williamson.
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