Coua is the Director of Operations and level 2 credentialed Team Coach at IEHSS. She oversees the operations for IEHSS including core process management, internal and external strategic partner programs execution, financial management, communications and evaluation.
Coua is a healthcare professional with over 30 years of health care experience focused on safe, quality-driven patient-centered care. She is customer service focused and a learning leader who creates strategic alliances within the organization to effectively align and support key organizational initiatives. Coua is experienced in developing and leading cross-functional teams including performance evaluation, coaching, team and leadership development. Coua has Green Belt and Project Management Certifications from The University of New Hampshire, an MS in Leadership from Granite State College and has been an Advanced EMT in her local community for over 15 years.
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