Relational Coordination Certification

About the Program

The RC Certification process acknowledges individuals who have completed personal/professional education, training, development and practice of RC. The RC certification process is based on relational coordination principles, research, practice, metrics and facilitation of RC to help organizations achieve positive change.

IEHSS facilitates the RC certification process by collecting applications to be reviewed by members of the Relational Coordination Collaborative (RCC) board and community. 

Contact IEHSS.admin@unh.edu if you are interested in applying for RC Certification.

See here for a list of RC Certified Professionals

Certification Levels & Requirements

Application fees and requirements are described below. Note that the cost of the RC Survey is additional and is dependent on the survey provider and project scope.

RC Certification Level 1

Description: Level 1 certification can be completed by an individual who has completed the Relational Coordination Workshop or equivalent education and experience. Level 1 is included upon successful completion of the workshop; equivalent education and experience considered on an individual basis with associated fees, please inquire.

Experience: 6 months
Fee: $100; waived with successful completion of the Relational Coordination Workshop within one year
Submission Requirements:

  • CV or Resume (see templates).
  • Complete Relational Coordination Workshop or equivalent education and experience. Level 1 Certification is included upon successful completion of the workshop. Equivalent education and experience considered on an individual basis with associated fees, please inquire.
  • Complete RC Certification Application, including one case study, and RC map.

RC Certification Level 2

Description: Level 2 certification includes the previous level and can be completed by an individual who has completed two case studies with RC maps and RC survey results, interpretation and interventions. Evaluation is the same as Level 1 with additional feedback from RC Certified facilitators. An intervention action plan is completed with documented evidence of outcomes. Receiving credentials for RC Certification is a way for individuals to be recognized for their capabilities, skills and length of time facilitating RC activities and provides goals for the individual to achieve at higher levels.

Experience: 7 to 12 months
Fee: $350
Submission Requirements:

  • Complete Level 1 certification requirements
  • CV or Resume (see templates).
  • Complete RC Certification Application, including two case studies with RC maps and RC survey results, interpretation and actions with peer review.

RC Certification Level 3

Description: Level 3 certification includes previous levels plus experience facilitating change projects for 1 to 2 years. A Level 3 individual continues RC facilitation and regularly collaborates with organizational leadership at all levels (micro, meso and macro) to link strategic improvement with RC planning and activities. Receiving credentials for RC Certification is a way for individuals to be recognized for their capabilities, skills and length of time facilitating RC activities and provides goals for the individual to achieve at higher levels.

Experience: 1 to 2 years 
Fee: $500
Submission Requirements:

RC Certification Level 4

Description: Level 4 certification includes previous levels plus facilitating an entire organization. Level 4 continues RC facilitation and mentors other RC facilitators and shares RC experience, lessons learned and insights with the broader RC community through conference presentation, abstract submissions, posters, teaching workshops, web/teleconference participation, contributing to websites, newsletters and other publications sharing RC experience. Receiving credentials for RC Certification is a way for individuals to be recognized for their capabilities, skills and length of time facilitating RC activities and provides goals for the individual to achieve at higher levels.

Experience: 2 to 4 years 
Fee:  $750
Submission Requirements:

  • Complete all requirements through Level 3.
  • CV or Resume (see templates).
  • Complete Team Communication and Relationships Program or similar communication program.
  • Document case study with RC map, structural, work process and relational intervention/s and pre and post RC Survey results with peer review.
  • Mentor new RC facilitators.
  • Document RC experience, lessons learned and insights to the broader RC community through conference presentation, abstract submissions, posters, teaching workshops, web/teleconference participation, contributing to websites, newsletters and other publications sharing RC experience.

RC Certification Level 5 

Description: Level 5 certification includes previous levels plus teaching RC theory and practice within formal settings (e.g. organizational quality education council or institute, academic institutions). Level 5 continues RC facilitation and mentors other RC facilitators and shares RC experience with regular contributions to the broader RC community through conferences, teaching, web/teleconference participation, presenting at conferences and contributing to websites, newsletters and other publications sharing RC experience. Engages in RC research, practice, evaluation and scholarly writing. Receiving credentials for RC Certification is a way for individuals to be recognized for their capabilities, skills and length of time facilitating RC activities and provides goals for the individual to achieve at higher levels.

Experience:  4+ years
Fee: $1,000
Submission Requirements:

  • Complete all requirements through Level 4
  • CV or Resume (see templates).
  • Teach RC theory and practice within formal settings (e.g. organizational quality education council or institute, academic institutions).
  • Share regular contributions to the broader RC community through conferences, teaching, web/teleconference participation, presenting at conferences and contributing to websites, newsletters and other publications sharing RC experience.
  • Engage in RC research, practice, evaluation and scholarly writing.

RC Certification Renewal

RC Certification Renewal* every 3 years: $250
*$50 renewal fee to maintain current level every 3 years.

RC Certification Application

The RC Certification Application documents a change project using relational coordination principles, tools and metrics. Case study includes specifics for each credential level and demonstrates a clear understanding of Relational Coordination and its application to the design and implementation of change, including:

  • Understanding the context.
  • Identifying performance outcomes of interest.
  • Identifying the work process that drives those performance outcomes, and the work groups involved in this work process.
  • Engages work groups in RC assessment.
  • Includes sharing survey results for reflection and learning
  • Includes a planned intervention informed by survey results to improve relational coordination and outcomes of interest.
  • Assesses intervention impact on RC and desired outcomes. 

Benefits of RC Certification

  • Documentation and recognition of achieving the status of RC Certified Professional.
  • Listing in the RC Certified Professional Directory, with name, affiliation, area(s) of expertise, contact information and photo; a credential demonstrating advanced achievement.
  • Eligibility to teach RCC programs.
  • Eligibility to offer RC certified programs.
  • Permission to use the RC Certified logo indicating certified status.