News & Events


April 2021

Just what you’ve been waiting for!

Quality by Design: A Clinical Microsystems Approach - Second Edition

The new second edition features the microsystem model expansion into the meso and macrosystem structures, processes, roles, and outcomes.  Exploring coproduction of care for populations of patients, identifying new innovative health care professional education and examining key vertical and horizontal measurement to provide critical dashboards to monitor, sustain and continue improvement at the front line and pathways of care. Leadership wisdom and expertise is offered by Dr. Paul Batalden and Professor Emeritus Edgar H. Schein.  New case studies in each of the chapters bring the fundamental micro-meso and macrosystem concepts to life. Each chapter includes learning objectives, activities, exercises, and discussion topics.

https://www.amazon.com/Quality-Design-Clinical-Microsystems-Approach/dp/1119218691/

Expected release is April 2021.