Randy is Director of Team Coaching at IEHSS and has 30 years’ experience in many aspects of health care from Laboratory Medicine to outpatient Primary Care Clinics and has been coaching faculty in the Team Coaching Program for many years, a private consultant at Randy Messier, LLC and a Senior Associate at the Tupelo Group. Randy is certified as an NCQA Primary Care Medical Home Content Expert as well as a Level 3 Clinical Microsystems Coach. Randy consults with many hospital based and private primary care clinics and the Cystic Fibrosis Foundation working with hospital based CF clinics, lung transplant centers and CF and lung transplant center leaders across the United States on systems and process improvement and measurement. He has also consulted with the Vermont Medical Societies Physician Foundation working to create physician leadership and education communities in Vermont as well as with many other health care organizations and groups. Randy has participated in research on integrating behavioral health in primary care as well as research in using QI team coaching to improve the care for people with multiple sclerosis. Randy has an MSA from St. Michael’s College.
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