Programs

Coach Credentialing

Receiving credentials for coaching experience is a way participants can be recognized for their coaching capabilities. Benefits of the Dartmouth Institute Microsystem Academy coach-credentialing program include:

Levels of Coaching Credentials

Based on the Dreyfus and Benner "novice to expert" framework, coaches are invited to consider their own coaching development, experiences and expertise by submitting an ePortfolio to be considered for levels detailed below.

eCTC Credentialing Table (all application fees are for 3 years)

  • Level One

    Coaching Experience

    1-2 Years

    Application Fee

    $299.00

    Description

    Completed microsystem coach education and has coached 1 clinical microsystem for 5-12 months.

    Required Submission

    Evaluation (written) from clinical microsystem members with action plan for coaching improvement and continued development.

    Documentation: Improved interdisciplinary team function and desired improvement outcomes, along with enhanced microsystem leader effectiveness.

    Resources to Consider

  • Level Two

    Coaching Experience

    2-3 Years

    Application Fee

    $299.00

    Description

    Has coached 3-6 microsystems for 12-18 months.

    Required Submission

    Evaluation same as Level 1 with additional feedback from leaders of the microsystems. Action plan completed for improvement with documented evidence of improvement.

    Resources to Consider

    Same as Level 1 plus:

  • Level Three

    Coaching Experience

    2-4 Years

    Application Fee

    $399.00

    Description

    Previous levels plus more than 6 microsystems coached and 1 mesosystem for 12-18 months.

    Regularly collaborates with organizational leadership to link strategic improvement with coaching activities.

    Creates coaching network infrastructure and supports coaches.

    Teaches coaching.

    Required Submission

    Same as previous levels with additional feedback from organization leaders and coaches.

    Action plan for continued development completed and reviewed semi-annually.

    Additional documentation includes implementation of timely, user-friendly two-way communication/information transfer among frontline microsystems, mesosystem leaders, and macrosystem senior leaders.

    Documentation of completion of a communication and relationship course such as “From Tools to Relationships.”

    Resources to Consider

    Same as Level 1 & 2 plus:

    • Meso/Macrosystem leader feedback
    • Peer review feedback from other coaches
    • Summary of mesosystem improvements and coaching activities
    • Overview of team coaching subject matter taught and list of participants/groups.
    • Examples of communication and relationship skills specific to proactive conflict engagement, effective communication and negotiation.
  • Level Four

    Coaching Experience

    4-6 Years

    Application Fee

    $599.00

    Description

    Previous levels plus coaching of whole organization.

    Regular contributions to broader coaching community through conferences, teaching, web/teleconference participation, presenting at conferences and contributing to websites and sharing sites or newsletters.

    Required Submission

    Same as previous levels with continued feedback from leaders at all levels of the organization and coachees.

    Developmental plan created and reviewed semiannually with coach colleagues at same level or above.

    Resources to Consider

    Same as Level 1, 2, 3 plus:

    • Include conferences, teaching, presentations on CV or resume
    • Identify contributions to websites and sharing sites
  • Level Five

    Coaching Experience

    5+ Years

    Application Fee

    $599.00

    Description

    All previous levels.

    Mentor to other coaches.

    Involved in regional and/or national coaching network(s).

    Publishes coaching manuscripts in journals, presents and teaches within formal settings (e.g. organizational quality education council or institute, academic institutions).

    Develops original materials and tools to support coaching.

    Required Submission

    Same as previous levels.

    Evidence of sustainability of coaching goals by those coached and continued coach growth and development in the organization.

    Resources to Consider

    Same as Level 1, 2, 3, 4 include on CV or resume:

    • List those being mentored with progress
    • List coaching networks
    • List Journals where published
    • List teaching events
    • List name of organization quality education center
    • Include original materials and tools