Videos

Paul Batalden, MD

Clinical Microsystems: A Path to Healthcare Excellence DVD

  • Welcome - Abrief discussion of the toolkit's components
  • Overview - Introduces the principles of clinical microsystems
  • Roundtable Discussion - An in-depth discussion of clinical microsystems with the Dartmouth reserachers and faculty
  • One Organization's Journey - Highlights the changes at Dartmouth-Hitchcock Medical Center as leaders improve quality by focusing on building the capability of clinical microsystems.
  • A Case Study in Action - Tells the story of how care is delivered within and across microsystems for a heart attack patient at Geisinger Health System in Danville, PA
  • Insights from Professor Brian Quinn - An enlightening interview with the "father" of clinical microsystems. Prof. Quinn's pioneering research was the bsis for the development of the theory of clinical microsystems. Prof. Quinn also shares his insights as a hospital trustee.
  • Workbook Tutorial - Walks you through the two workbooks, troubleshooting and highlighting essential areas for success.