Click on the links below to access videos.
Clinical Microsystems: A Path to Healthcare Excellence DVD
- Welcome – Paul Batalden: A brief discussion of the toolkit’s components
- Microsystems Overview: Introduces the principles of clinical Microsystems
- One Organization’s Journey: Highlights the changes at Dartmouth-Hitchcock Medical Center as leaders improve quality by focusing on building the capability of clinical microsystems.
- A Case Study in Action: Tells the story of how care is delivered within and across microsystems for a heart attack patient at Geisinger Health System in Danville, PA