Videos

Videos

Click on the links below to access videos.

Introduction to Microsystems

Clinical Microsystems: A Path to Healthcare Excellence DVD

  • Welcome – Paul Batalden: A brief discussion of the toolkit’s components
  • Microsystems Overview: Introduces the principles of clinical Microsystems
  • One Organization’s Journey: Highlights the changes at Dartmouth-Hitchcock Medical Center as leaders improve quality by focusing on building the capability of clinical microsystems.
  • A Case Study in Action: Tells the story of how care is delivered within and across microsystems for a heart attack patient at Geisinger Health System in Danville, PA