Curriculum

The Team Coaching Program is an intensive, dynamic, and highly interactive experiential learning series. The Dartmouth Institute Microsystem Academy (TDIMA) core program curriculum blends electronic and face-to-face formats to develop team coaching knowledge, skills, and abilities. Originating from decades of experience in the field coaching interdisciplinary healthcare groups and advanced through cutting-edge research specific to team coaching of interdisciplinary groups to engage in healthcare improvement, the core curriculum of TDIMA’s programs has documented improved outcomes in healthcare improvement around the world.

Central to the core program curriculum is "The Team Coaching Model" with three phases of team coaching activities. This team coaching model is unique and specific to groups of interdisciplinary healthcare professionals interested in making improvements in healthcare and will be used to help you grow and develop in your coaching role.  The core curriculum has a focus on the “art and science” of coaching improvement including fundamental improvement sciences and socio-cultural skills. Edgar Schein's body of knowledge on organizational change and culture provides the foundation for coaching interprofessional improvement teams.

The overall aim of all of TDIMA’s programs is to improve value, safety and quality of healthcare outcomes through development of team coaching knowledge, skills and abilities to coach front line interdisciplinary clinical and supporting microsystems with knowledge, processes, and tools including the Dartmouth Microsystem Improvement Curriculum. 

 

Session #1: Pre Phase
Virtual
Aim: Intro to series and microsystem, develop effective meeting skills, assessing the 5Ps in Pre Phase
Content/Topics: Overview of Team Coaching Program, Effective Meeting Skills, Assessing the 5Ps in Pre Phase
 
Session #2: Pre Phase and Action Phase
Face-to-face
Aim: Onsite session where coaches-in-training (CITs) continue developing learned skills and new skills to support microsystems. Intro to measurement and formation of coaching network.
Content/Topics: Team Coaching Model, Effective Meeting Skills, 5Ps, Global & Specific Aim, Fishbones, Flowcharts, Measurement
 
Session #3: Pre Phase and Action Phase
Virtual
Aim: CITs continue to learn and implement new skills, continue measurement/data collection
Content/Topics: Helping discussion, Run charts, Reframing, PEARLS, Active Listening, Managing Up/Elevator Speeches
 
Session #4: Action Phase
Virtual
Aim: Sharing Team Coaching Program knowledge with leaders/organizations. Leadership reflection on progress and continue measurement/data work.
Content/Topics: Managing Up/M3, Compare & Contrast of Team Coaching Experience
 
Session #5: Transition Phase
Virtual
Aim: CITs develop transition tools, playbooks, evaluations, data sharing, and celebration.
Content/Topics: Review Team Coaching Model, PDSA-SDSA, Playbooks, Final Deliverables, Welcome New Members, Virtual Coaching, Compare & Contrast of Team Coaching Experience