Steve is a Service Improvement Manager working at Sheffield Teaching Hospitals (STH) NHS Foundation Trust. He joined STH in August 2008. His current work focuses on using a Clinical Microsystem approach to building capability and delivering quality improvement across the Trust. A graduate of the Dartmouth Institute eCoach-the-Coach programme in 2011, Steve introduced the microsystem team coaching improvement methodology to STH and has coached many Microsystems, working with these front line multidisciplinary teams to deliver measurable quality improvements. He is the lead faculty coach for the Sheffield Microsystem Coaching Academy, working closely with the microsystem academy team from Dartmouth to translate and deliver the programme for the local context. Steve also works with the Microsystem Academy as measurement faculty for the Cystic Fibrosis Canada and the Ireland ED improvement programmes.